Home > Strategic Plan 2019-2021


Mission Statement

The mission of Family Support Hawai‘i is to support families and communities in providing love and care for our children.

Vision Statement

The Board and Staff of Family Support Hawai‘i envision a future where families will provide a safe and nurturing home for their children and where everyone will feel connected and supported by our community.

Area of Focus

Family Support Hawai‘i, a community-based organization, offers a continuum of care for families on Hawai‘i island — targeting its services to those with the greatest need while striving to serve all.

Core Values

As part of the strategic planning, the Board and staff held to the following core values:

  1. FSH partners and collaborates with staff, families, financial supporters, and community partners.
  2. FSH is masterful and innovative in the services that it provides.
  3. FSH holds a loving and committed belief in families.
  4. FSH is ethical and worthy of the trust of our staff, families served, donors, and the community at large.
  5. FSH believes that most families wish to provide a safe and nurturing environment for all families and their children.
  6. FSH believes that from time to time, all families need information, support, guidance, and assistance.
  7. FSH believes that requesting help is a sign of strength.
  8. FSH believes that the needs of families are best addressed within the full context of their family, culture, and community, as well as the economic and social world in which they live.

Strategic Goals

Family Support Hawaii will foster a culture of accountable, decisive, and generative governance.

Strategies to meet this goal include:

  • Ongoing shared governance meetings that include the Board, the Management Team, and the Early Head Start Policy Council;
  • The Board and Staff will develop clearly-defined outcomes using realistic benchmarks to mark progress; and

Family Support Hawai‘i will be economically stable, developing the ability to weather the economic and political changes in our local and national communities.

Strategies to meet this goal include:

  • Identifying ways to broaden the income portfolio, through an increase in major gifts.
  • The Board will maintain and grow a reserve fund.
  • The Board and Staff will work towards achieving a balanced budget.
  • Family Support Hawai‘i will form a separate entity to create a plan and timeline for developing its own facility.
  • Develop and implement a social enterprise venture to create sustainability for FSH Family Support Hawai‘i
  • Promote fundraising events

Family Support Hawaii will provide programs that are beneficial to those served and enhance the community.

Strategies to meet this goal include:

  • In selecting and developing programs, Family Support Hawai‘i will use the following criteria:
  • The program fits within the mission and values of Family Support Hawai‘i.
  • The program meets the needs of the community.
  • The program is financially viable and sustainable.
  • The program builds the capacity of our community.
  • Strategically recruit prospective employees who share the vision and values of our organization and have the skills necessary to effectively deliver the programs for which they were hired to provide.
  • Provide staff development opportunities

Family Support Hawaii will ensure that the public has a clear understanding of its mission and its programs.

Strategies to meet this goal include:

  • The Board and Staff will develop and implement a marketing plan to include consistent use of the Family Support Hawai‘i logo across its programs’ promotional pieces such as brochures, signage, and t-shirts.
  • The Board and Staff will develop and implement a community engagement plan that will broaden and strengthen the presence of Family Support Hawai‘i on our island.